If you’ve suffered an injury due to another person’s or occupier’s failure to keep their premises safe, whether public or private, you may be entitled to compensation for damages and losses.
Public liability claims fall under the Civil Liability Act 2002 and typically involve shopping centres, supermarkets, business premises, schools, local councils, government entities, or even private individuals such as neighbours. Common claims include:
If you’re considering a claim, legal action must be commenced within three years from the date of the accident.
We offer an
initial consultation at no cost. Our solicitors will assess your entitlements and guide you through the process. We typically handle public liability claims on a
No Win, No Fee basis. This means you won’t pay legal fees unless your claim is successful.
Notify the occupier/public authority of the accident immediately or as soon as possible afterwards. Keep a copy of any Incident Report
Take photographs of the accident site and record the date, time, place of the accident. Note details of any CCTV footage/witnesses
Seek medical attention and follow the advice of your Doctors, making sure to keep records of the dates and nature of treatment
Reach out to Hanna Lawyers so we can discuss your accident and determine if it is appropriate to take the next steps
With over 40 years of combined experience in the legal field, Hanna Lawyers has a strong track record in compensation claims, including public liability matters. We help injured individuals pursue fair, just compensation for medical expenses, lost income, and ongoing care.
If you’ve been injured in a shopping centre, public space, school, or private property, we provide the legal advice and representation you need to manage your way through the claims process successfully.
Our personalised approach means you’ll work directly with your solicitor — no delays, no confusion.
Public liability law covers injuries caused by someone else’s failure to take reasonable care, whether in a public or private setting. Property owners, businesses, and organisations have a duty of care to maintain safe premises and prevent foreseeable risks.
If this duty is breached—such as a store owner failing to fix a torn carpet or a council neglecting a hazard on a footpath—you may be entitled to compensation for medical expenses, lost income, and other damages.
A duty of care is a legal responsibility to take reasonable steps to prevent harm. Businesses, government entities, and private property owners must ensure safe conditions for visitors, customers, and the public.
Some injuries may fall under different areas of law:
Yes. Property owners and occupiers must maintain safe premises to prevent injuries. Public liability claims may apply to accidents in:
If an injury occurred due to negligent maintenance, hazards, or unsafe conditions, you may have a valid claim.
Public liability claims may cover:
Yes. In NSW, you generally have three years from the date of the accident to file a claim. In some cases, exceptions apply, such as if an injury was not immediately diagnosed or if the responsible party could not be identified. Delaying action can affect your rights, so seeking legal advice early is recommended.
The time frame varies depending on injury severity, evidence, and negotiations. Simple cases can settle quickly, but most take 12 to 18 months. Complex claims involving serious injuries may extend beyond two years.
Yes, but proving negligence is important. You must demonstrate that:
Most public liability claims settle out of court, often through negotiation. However, if a fair settlement cannot be reached, court proceedings may be necessary. More than 90% of cases are resolved before a court hearing.
Yes. Compensation for non-economic loss, such as pain, suffering, and loss of enjoyment of life, depends on the severity of the injury. The amount awarded is based on a scale from minor injuries to extreme cases, such as quadriplegia or severe brain damage.
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As a small Wollongong law firm, we pride ourselves on providing a personal service in which the client deals directly with the solicitor with carriage of the matter. Our focus is on delivering high-quality legal support that is both efficient and affordable.
Level 1, Suite 43,
26-28 Market Street
Wollongong NSW 2500
office@hannalawyers.com.au
02 4228 0084
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