If you’ve suffered a physical or psychological injury or illness that permanently prevents you from working in your usual job or any other suitable employment, you may be eligible to make a TPD claim.
Unlike other compensation claims, your injury or illness does not need to be work-related or caused by negligence. Conditions such as heart attacks, cancer, and other serious illnesses may qualify. In some cases, you can claim TPD benefits alongside other compensation claims, such as workers compensation.
To lodge a TPD claim, you must have TPD insurance coverage through your superannuation fund or an insurance policy. If your claim is denied by the superannuation trustee or insurer, you may still have options—but strict time limits apply for challenging their decision.
To understand your entitlements and next steps,
get in touch with our team today.
We review your work history to assess how your injury or illness affects your ability to work. We also examine your insurance policy to confirm coverage and entitlements
We will have medical specialists assess your condition, treatment, and long-term prognosis to provide the necessary medical evidence for your claim
Once all required documentation is gathered, we submit your claim to the insurer and await their decision
If your claim is approved, you will receive a lump sum payment. If it is denied, we can assist in lodging an appeal to challenge the decision and seek a fair outcome
With over 40 years of combined legal experience, we have a strong track record in compensation claims, including TPD claims. We help individuals secure financial support when they can no longer work due to illness or injury.
We provide the expert legal guidance and strong representation you need to successfully navigate the TPD claims process and secure the financial support you’re entitled to through your superannuation or insurance policy.
Our personalised approach means you work directly with your solicitor — no delays, no confusion.
TPD insurance provides financial support if an injury or illness permanently prevents you from working. A successful claim results in a lump sum payout which helps cover living expenses, medical costs, and rehabilitation.
There are two main types of TPD cover:
Most superannuation-based TPD policies cover any occupation, while private policies may offer own occupation cover.
A wide range of physical and psychological conditions may qualify for a TPD claim. These include:
If your condition prevents you from working permanently, you may be entitled to claim TPD benefits through superannuation or private insurance.
There are no strict time limits for lodging a TPD claim. However, waiting too long may complicate the process, as medical records may be lost, evidence may be harder to gather, and insurers may be more likely to reject older claims. It’s best to start your claim as soon as your condition stabilises.
Some insurance policies include specific time limits for lodging a claim. To check:
If you’re unsure about the terms of your policy, our legal team can review your coverage and explain any time restrictions that may apply.
Yes. If your TPD claim is denied, you have the right to appeal the decision. Time limits apply at each stage of the appeals process:
Appeals can be a complex matter to attempt to navigate on your own, so seeking legal advice early can improve your chances of success.
If you’ve missed the deadline stated in your policy, you may still be able to make a claim. Courts can grant extensions based on:
If you're outside the time limit, contact us as soon as possible to discuss your options.
TPD claims involve complex policies, medical assessments, and insurer negotiations. Our total and permanent disability lawyers can help by:
Need help with a legal issue? Send us your details and one of our team members will be in touch
As a small Wollongong law firm, we pride ourselves on providing a personal service in which the client deals directly with the solicitor with carriage of the matter. Our focus is on delivering high-quality legal support that is both efficient and affordable.
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